Location: Hybrid Miami 2 days On-site 

Competitive Base Salary + Benefits

As a Community Manager you will be responsible for fostering engagement and building strong relationships within our client´s digital communities. Your role will involve curating content, moderating discussions, and ensuring that their brand's voice resonates across various platforms.

We seek an enthusiastic individual eager to learn and grow within the advertising industry. If you are ready to contribute your creativity and passion for community engagement while working alongside talented professionals, we invite you to apply for this exciting opportunity.

Key Responsibilities

• Engagement Strategy: Develop and implement community engagement strategies that promote interaction and loyalty among followers. Your creativity will help cultivate a vibrant online atmosphere.
• Content Curation: Create and share compelling content that encourages conversation and interaction. You will be responsible for crafting posts that align with brand messaging and resonate with our audience.
• Community Interaction: Actively respond to comments, messages, and inquiries across social media platforms. Your role is to provide exceptional customer service while maintaining a positive community vibe.
• Moderation: Monitor discussions to ensure a respectful and constructive environment. Address any issues or conflicts with professionalism, upholding the brand's values.
• Collaboration: Work closely with marketing, PR, and creative teams to align community initiatives with broader campaign goals. Your insights will be invaluable in shaping our overall strategy.
• Analytics: Analyze community engagement metrics to assess the effectiveness of strategies and make data-driven recommendations for improvement.

Requirements

• Communication Skills: Exceptional verbal and written communication skills are essential. You must be adept at conveying the brand’s voice while engaging with community members.
• Problem-Solving Ability: Strong problem-solving skills are necessary to navigate challenges within the community effectively.
• Empathy and Interpersonal Skills: A genuine passion for connecting with people is crucial. Understanding the needs and emotions of community members will help foster trust and rapport.
• Experience: Previous experience in community management or social media roles is preferred but not mandatory. A background in marketing or communications can be beneficial.